As The UK prepares for a second named storm within a week a senior loss adjuster has said access remains a problem for those looking to help policyholders in the immediate aftermath.
As the country continues its recovery from Storm Ciara, the “exceptionally deep” low pressure system of Storm Dennis is predicted to deliver a three-day period of intensely wet and windy weather from Saturday.
Weather experts say it will bring with it the likelihood of more than three inches of snow in Scotland and northern England from today.
Loss adjuster, Crawford has mobilised its surge response teams and has adjusters responding to claims, and the firm’s Managing Director, Claims Solutions, UK & Ireland, Paul Bowyer, said the situation was complex and continuing to develop.
“It’s clear that many homes, farms and small businesses have been affected,” he explained. “It is too early to give an indication of claim volume but our out-of-hours service has had a busy weekend and our adjusters have been out helping people this weekend.
“Our agricultural team worked all weekend and were responding to rural claims in Yorkshire, Cumbria and throughout the UK. They started work again early this morning to assist farmers and rural businesses.”
He added that Crawford have received hundreds of claims and are expecting more claims to arrive given the scale of the flooding and storm.
“Access is our main priority at the moment as emergency services are restricting access, many claims are in isolated areas and snow is forecast for some areas,” explained Mr Bowyer. “When flood occurs a challenge is always finding the right alternative accommodation for everyone. We have prioritised the most vulnerable people, but regions like Cumbria have relatively few options so the choices are hotels, holiday lets, short-term tenancies and staying with family and friends. Caravans are a risk because of space and the potential for further flooding down the line.
“Sadly, quite a few people affected have been flooded before. So they knew what to expect and were able to move a lot of contents upstairs to prepare for the flooding when the warnings went out. A lot of their properties have also had flood resilient type repairs carried out before. This means the plaster is going to be quicker to dry and won’t need to be stripped out. Our adjusters are aware that people may want to utilise flood resilient repairs, rather than standard repairs so will work with insurers to assist with that.”